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Clawmark Toys

Posted: Tue Aug 16, 2016 3:26 pm
by Grunkle Sans
I just ordered a pretty big order from Clawmark toys (Crumble Zone, MMS Final Wars Godzilla, MMS Tokyo SOS Mothra), my first order from them, actually, and I then read their shipping policy. I read that boxes could be damaged if I didn't pay for the insured shipping, and I'm quite worried. I also read that it is common for items from them to arrive damaged. Can anyone who has ordered from them before confirm/deny this?

Re: Clawmark Toys

Posted: Tue Aug 16, 2016 4:14 pm
by GigaBowserG
I've ordered from them twice before and never had issues, but it was always books.

Re: Clawmark Toys

Posted: Tue Aug 16, 2016 4:17 pm
by Mechagigan
They've always been fine, for me. They only have to say that for legal reasons; if they didn't inform you of what could happen, they could face some angry customers. By putting it out there, they're admitting the worst might occur, but it is no longer their responsibility.

Re: Clawmark Toys

Posted: Tue Aug 16, 2016 4:35 pm
by Grunkle Sans
Ah, thanks for the help! I was figuring it was the legal thing.

Re: Clawmark Toys

Posted: Wed Aug 17, 2016 11:20 am
by Creature22
I wasn't even aware that Clawmark was still in business. My parents used that website a lot when getting me stuff.

For the most part it was a pretty solid online store, save for one really bad experience when I was a kid. My dad ordered some stuff to wrap up for my upcoming birthday, only to find out days after my birthday that the items had been sold at G-Fest, and the website wasn't updated. He actually had to call them to figure it all out; wasn't the best service. Imagine my disappointment.